Data Deletion

If you are a staff member, your KTPV5 account is managed by your employer, who is the controller of your data. To delete your account or personal data, contact your employer's HR team or KTPV5 administrator. They can remove your account within the app, and we action the deletion they instruct.

If you cannot reach your employer, or are not sure who to ask, email us at dev@kortoaus.com.au and we will help direct your request.

When a staff account is deleted, we destroy the personal contact details we hold for that person:

Some information must remain so that business records stay accurate and complete. For each document a person created in KTPV5 — for example an order, invoice, receipt or stock movement — we keep:

We keep this as part of the business customer's operational and accounting records — it shows who created each document — and it is retained under the customer's contract and record-keeping obligations. It is not used to contact the person.

Company and sales data belongs to the business customer and is governed by its contract with us. The contract determines whether that data is permanently destroyed, retained, or placed on a grace/deferral period. Requests about company data should come from the business customer.

We action valid deletion instructions from the controller without undue delay.

For any question about data deletion, contact us at dev@kortoaus.com.au.